Consumer Feedback Logs


Voluntary records of customer complaints or praises regarding food or alcohol service; managers use these logs to correct issues or train staff.

Related Terms

Paper Menu Cleanliness

Single-use menus or laminated menus must be kept free from food residue. TXDSHS encourages dispos...

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TABC Audits

Unannounced visits by TABC officials to ensure compliance with alcohol laws, checking training ce...

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Active Managerial Control

A proactive approach where managers continuously verify staff compliance with TXDSHS health regul...

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Return/Exchange Policy for Prepared Foods

Many establishments disallow returns of hot or packaged ready-to-eat foods due to contamination r...

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Food Establishment Inspection

Periodic visits by health inspectors to verify compliance with TXDSHS standards, checking cooking...

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Nudging Strategy for Healthier Choices

Techniques like placing fruit at eye level or labeling healthier items prominently to encourage b...

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Observational Checklist

A tool used by managers to monitor staff compliance with hand washing, temperature logs, or ID ch...

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Patron Incident Logs

Documenting altercations, accidents, or injuries involving customers. TABC and TXDSHS may review ...

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