Patron Incident Logs


Documenting altercations, accidents, or injuries involving customers. TABC and TXDSHS may review these if health or safety violations occurred.

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Over-Serving Liability

The risk an establishment faces if an intoxicated patron harms themselves or others. TABC trainin...

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Observational Checklist

A tool used by managers to monitor staff compliance with hand washing, temperature logs, or ID ch...

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Consumer Feedback Logs

Voluntary records of customer complaints or praises regarding food or alcohol service; managers u...

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